HOW TO ORDER
• Please enter your personalized first names, family last name, and established year in the "add an optional note" box on the "review your order" screen at checkout
• family name sign: 20"w x 10"h
• established year sign: 10.5"w x 5"h
• laser cut
• quality 12 gauge steel (1/8" thick)
• matte black powder coat
• silver vein powder coat (textured look)
• copper vein powder coat (textured look)
• raw steel (steel looks silver, not weather protected against rust)
• mount with chain or screws
• established sign attaches with chain (included with purchase)
• additional chain is available for purchase: http://bit.ly/2ywuRfs
• matching powder coated screws are available for purchase: https://cutt.ly/TNFyb3U
• mounting supplies not included
• USPS Priority Mail
1 business day
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Please contact me if you have any problems with your order.
We only use customer information to fulfill orders. Your personal information (name and address) as provided to me by Etsy will only be used by me as needed to provide my services. I may use your information to fulfil your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (i.e. taxes) (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others. If and when required, we will communicate with you about your order status using the Etsy “convo” platform.
I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me.
Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me.
Mar 29, 2019
Great customer service. I couldn't find exactly what I was looking for so I messaged them. They responded quickly with the product that would fit what I wanted. The product is perfect and well crafted.